Contact & FAQ

Your session starts with a conversation.

Use the smart programme finder for a tailored recommendation, or contact us directly.

New player

Find your best-fit trial.

Our programme finder asks about age, experience, goals and relevant limitations, then recommends the right programme and checks one-time trial eligibility.

Start programme finder →

Before your first session

Frequently asked questions.

Do I need my own racquet?+

If you have one, bring it. If not, mention this when booking and we will confirm equipment arrangements for your session.

What happens when it rains?+

The class will proceed unless Elite Plus Tennis confirms a rain-out. An affected booking receives a credit valid for 30 days.

Can I reschedule a discounted trial?+

With at least 48 hours’ notice, a discounted trial may be rescheduled once.

Does a parent need to stay?+

Parents need not remain, but should attend the beginning of the first lesson to align on the player’s goals.

How early should players arrive?+

Players should arrive 15 minutes before the lesson for their own warm-up.

Have a quick question? Ask about prices, programmes or policies.

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